About us

This web site is owned and operated by microcaddirect.co.uk, who are completely dedicated to your total satisfaction. If you have any suggestions or comments, or if you need to contact us, please email us using the link on the store page or use the details below.

Our contact details:
MicroCADdirect.co.uk
157 Bradford Road
Shipley
Bradford
West Yorkshire
BD18 3TJ

Phone: 01274 535275 (between 9am - 5pm)
Fax: 01274 532920
Email: info@microcaddirect.co.uk

Company number: 3267924

Making a Purchase

Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept Visa and MasterCard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. If you do not wish to pay online, you may send your card information via phone, fax or by post. However, this may affect the cost of your order.

If you have made a mistake in your order and cannot correct it in the shopping cart, contact us and we will correct the mistake.

Please note: As a UK registered Autodesk Authorised Reseller, we cannot supply software outside the UK.

When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Shipping

The prices shown within the store exclude shipping; there is a single charge of £14.95 per complete order. Delivery prices are to mainland UK. We cannot supply goods outside of the UK.

Delivery

We deliver your order right away. We will normally send your order to you in 1-2 business days.

You must inform us within two working days if the goods are lost or damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondence.

You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received.

Back Orders

If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges

For orders made from the UK 20% VAT is added. We do not accept orders for shipment outside of the UK.

Credit Cards

When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

Get in touch

If you need to reach us, please email us at info@microcaddirect.co.uk. Alternatively, you can call on 01274 535275, fax us on 01274 532920 or write to us at 157 Bradford Road, Shipley, Bradford, West Yorkshire, BD18 3TJ

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